The modern workplace is structured completely wrong. It’s really optimized for interruptions.
Jason Fried - Why You Can’t Work at Work. Another required viewing for anyone involved in building software. Especially if you’re in a management or supervisory role ;-)
We really let people make their own decisions… Quality is the leader, and everyone has to understand that that’s what this is what it’s all about: we’re making good products together here. We’re not making your idea, or my idea, we’re making a product that’s useful for our customers.